Restructuring the process of splitting the bill

PAYPAL/VENMO

UX DESIGN

ROLE

Product Designer

TIMELINE

Spring 2026

TEAM

2 Product Managers

2 Product Designers

2 Product Marketers

SKILLS

Product Thinking

UX Research

UI Design

User Interviews

OVERVIEW

Project Summary

As part of UCLA Product Space, we partnered with PayPal and Venmo on an open-ended product strategy project to identify opportunities for improving the student payment experience. Through user research, we uncovered a common pain point around managing shared expenses, where splitting bills often required manual calculations and awkward follow-ups. In response, we designed a dedicated bill-splitting experience with receipt scanning, item-level claiming, and smart repayment nudges to help groups settle expenses accurately, efficiently, and with less friction.

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